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China wants to dictate how foreign airlines refer to Taiwan and the US is having none of it — this is how every major airline is responding
VCG/VCG via Getty Images
Taiwan says it's a democratic, self-ruled country in East Asia. China disagrees.
Under the "One China" policy, Beijing considers Taiwan to be a province of China, one that will eventually be fully reunified — by force, if necessary. China is adamant about this and frequently seeks to assert its claim to Taiwan on the global stage.
In order to prevent international recognition of Taiwan as a country — which could diminish China's claim to it — the government even demands countries with which it has diplomatic ties to cut relations with Taiwan.
And now China has set its sights on a new target: foreign airlines.
On April 25, the Civil Aviation Administration (CAA) of China ordered a number of international airlines, including several from the US, to change how Taiwan is described on their websites and promotional material.
The US State Department confirmed to Business Insider airlines received the letter and said it had raised "strong concerns" with Chinese authorities in Beijing about the order.
"Regarding websites, we object to Beijing dictating how U.S. firms, including airlines, organize their websites for ease of consumer use. Chinese companies’ websites operate freely and without political interference in the United States," a State Department official told Business Insider.
The agency also said it "will consider taking appropriate action if necessary in response to unfair Chinese actions."
But this is not the first time China has tried to exert its influence over foreign companies. Earlier this year, the hotel chain Marriott was forced to shut down the Chinese version of its website for a week. The fast-fashion retailer, Zara, was ordered to complete a "self-inspection" and turn in a rectification report for listing certain areas as countries. China's territorial claims to Taiwan have gradually become a confusing and diplomatically-fraught issue for foreign companies, and now air carriers. Keep scrolling to see how major airlines are dealing with China's attempts to get foreign countries to comply with its view that Taiwan is part of China:
Chip Somodevilla/Getty Images
American Airlines confirmed to Business Insider it received the letter from China's Civil Aviation Administration last month.
The airline, which lists Taiwan as a country on its booking drop-down lists, said it is "reviewing" the letter.
Last year American Airlines became a minority shareholder in China's largest carrier, China Southern.
Mario Tama/Getty Images
In January this year, Delta Air Lines was censured by China's Civil Aviation Administration for listing both Taiwan and Tibet as countries on its website. The agency demanded an "immediate and public apology."
The airline responded by saying it had made a "grave mistake"
"Delta recognizes the seriousness of this issue and we took immediate steps to resolve it," the company said in a statement.
"It was an inadvertent error with no business or political intention, and we apologize deeply for the mistake. As one of our most important markets, we are fully committed to China and to our Chinese customers."
Following the incident the company changed its destination list from being called "Country" to "Country/Region."
Justin Sullivan/Getty Images
When contacted by Business Insider, United Airlines referred questions to the US State Department.
But Foreign Policy reported the company did in fact receive a letter from China's aviation agency.
United is a big player on the US-China route with the airline providing one in five of all flights.
Last year when video of aviation officers dragging a passenger off a flight went viral, Chinese state-run media warned the incident could affect local sales.
via Business Insider https://ift.tt/eKERsB
May 5, 2018 at 03:15AM
VCG/VCG via Getty Images
Taiwan says it's a democratic, self-ruled country in East Asia. China disagrees.
Under the "One China" policy, Beijing considers Taiwan to be a province of China, one that will eventually be fully reunified — by force, if necessary. China is adamant about this and frequently seeks to assert its claim to Taiwan on the global stage.
In order to prevent international recognition of Taiwan as a country — which could diminish China's claim to it — the government even demands countries with which it has diplomatic ties to cut relations with Taiwan.
And now China has set its sights on a new target: foreign airlines.
On April 25, the Civil Aviation Administration (CAA) of China ordered a number of international airlines, including several from the US, to change how Taiwan is described on their websites and promotional material.
The US State Department confirmed to Business Insider airlines received the letter and said it had raised "strong concerns" with Chinese authorities in Beijing about the order.
"Regarding websites, we object to Beijing dictating how U.S. firms, including airlines, organize their websites for ease of consumer use. Chinese companies’ websites operate freely and without political interference in the United States," a State Department official told Business Insider.
The agency also said it "will consider taking appropriate action if necessary in response to unfair Chinese actions."
But this is not the first time China has tried to exert its influence over foreign companies. Earlier this year, the hotel chain Marriott was forced to shut down the Chinese version of its website for a week. The fast-fashion retailer, Zara, was ordered to complete a "self-inspection" and turn in a rectification report for listing certain areas as countries. China's territorial claims to Taiwan have gradually become a confusing and diplomatically-fraught issue for foreign companies, and now air carriers. Keep scrolling to see how major airlines are dealing with China's attempts to get foreign countries to comply with its view that Taiwan is part of China:
American Airlines: Taiwan is a sovereign country
Chip Somodevilla/Getty Images
American Airlines confirmed to Business Insider it received the letter from China's Civil Aviation Administration last month.
The airline, which lists Taiwan as a country on its booking drop-down lists, said it is "reviewing" the letter.
Last year American Airlines became a minority shareholder in China's largest carrier, China Southern.
Delta Airlines: Taiwan is a region
Mario Tama/Getty Images
In January this year, Delta Air Lines was censured by China's Civil Aviation Administration for listing both Taiwan and Tibet as countries on its website. The agency demanded an "immediate and public apology."
The airline responded by saying it had made a "grave mistake"
"Delta recognizes the seriousness of this issue and we took immediate steps to resolve it," the company said in a statement.
"It was an inadvertent error with no business or political intention, and we apologize deeply for the mistake. As one of our most important markets, we are fully committed to China and to our Chinese customers."
Following the incident the company changed its destination list from being called "Country" to "Country/Region."
United Airlines: Taiwan is a country
Justin Sullivan/Getty Images
When contacted by Business Insider, United Airlines referred questions to the US State Department.
But Foreign Policy reported the company did in fact receive a letter from China's aviation agency.
United is a big player on the US-China route with the airline providing one in five of all flights.
Last year when video of aviation officers dragging a passenger off a flight went viral, Chinese state-run media warned the incident could affect local sales.
via Business Insider https://ift.tt/eKERsB
May 5, 2018 at 03:15AM
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